PRIVACY POLICY

Moving Company in Kansas City, MO
Kansas City Moving Specialists Badge
Moving Company in Kansas City, MO
Kansas City Moving Specialists Badge

Privacy Policy

Last updated: 2021-01-30

We value your privacy very highly. Please read this Privacy Policy carefully before using the afwatmovers.com Website (the “Website”) operated by A Friend With A Truck Movers, a(n) Limited Liability Company formed in MO, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls.

We collect the following information about you:

Category of informationSpecific piece of information
Identifying informationName
Identifying informationPostal / Shipping address
Identifying informationBilling address
Identifying informationPhone number
Identifying informationIP address
Identifying informationEmail address
Identifying informationUser provided information about their move.
Commercial informationRecords of personal property
Internet or other electronic activityBrowsing history
Internet or other electronic activitySearch history
Internet or other electronic activityInformation regarding your interaction with our website or application
Internet or other electronic activityInformation regarding your interactions with advertisements

How we may use your information

We may use the information that you provide us for the following:

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

Cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics Programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Third-Party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please contact us at contactus@afwatmovers.com.

Abby Cable
Abby Cable
1712607467
Great experience all around! Definitely recommend.
If you are trying to decide on a moving company this is the one for you! The whole experience was A+ from start to finish!Shout out to Jacob, John, and Tristan for being the ones to make the move completely stress free. They showed up early, were polite and respectful, and did not waste any time getting our stuff loaded and moved without a single issue! They are top-notch!
Jenn Bates
Jenn Bates
1712101356
These guys were awesome! John, Tristan, and Jake !! Couldn’t recommend MORE! They were on time, called ahead with an ETA. Did a walk thru to see what needed moving….and then they were off!!! Unbelievably fast! Obviously professionals who know what they’re doing. It even started raining and I felt terrible, and they didn’t even blink. They were all so incredibly nice too. Will definitely call them first if I move again.
Great company! Guys were friendly, and super helpful! Would hire again for my next move.
Dawn Bharaj
Dawn Bharaj
1711821161
Fast and friendly
Ncw353
Ncw353
1711389449
Hard working crew. Showed up on time and were professional.
This is the second time I have used A friend with a truck. They are professional, polite, and timely. My move was completed in 3hrs and 15 min. I will always use them.
jesse zappe
jesse zappe
1710697008
Punctual, fast and great people. We really appreciate you guys-you made everything so very easy!! Would use again and definitely referring!
C Martin
C Martin
1709742632
The crew who helped us were so kind and fast! They made sure our belongings were handled with care. I will gladly use them again and highly recommend their services!!
Mary McPherson
Mary McPherson
1709735915
Best movers we have ever had. The crew we had were extremely professional and friendly, hard workers. They took a lot of care with our belongings and took almost half the time the quote was for to complete the job.
Friendly and efficient! They did a great job with my move!
Ramona Quinn
Ramona Quinn
1709061052
Lindsay Switzer
Lindsay Switzer
1708277715
Josh, Tristan and Jamell helped move us yesterday. They were awesome! Considerate, polite, hardworking - they were just great. 10/10 recommend AFWAT and especially these three guys!
These guys did an amazing job. Right on time, and handled everything as we asked. They moved us probably 2 hours faster than I expected. I have never seen two guys work so hard. Worth every penny.
Jason Shrout
Jason Shrout
1707772731
This is my third time using Friend With A Truck for a move. The pricing is good, all involved in the process are friendly and helpful, and the movers were extremely efficient and fast. They were also careful with my belongings. Plus, they’re local. I highly recommend this company!
Aiyana Thompson
Aiyana Thompson
1707512704
They did an awesome job moving us into our new unit! They were fast, friendly, and professional. We greatly appreciate their help!
Steve Nessan
Steve Nessan
1706635177
Rob, Tristan, and Jamell did a good job.
Arlin Guinnip
Arlin Guinnip
1705432107
Used these guys 3 times now and they have always done a great job.
Susan Lozano
Susan Lozano
1704390104
The team was very professional, we had a tricky moving situation and they handled it very well, the first drop off was to my parents house, the team leader introduced himself to my parents and my aunt and the team put my aunts bed together. They stayed late helping us put one of the beds together. My fiancé and were very pleased with the team and their professionalism. We highly recommend this company!
Laura Kirmse
Laura Kirmse
1703702290
A Friend With A Truck was great. Excellent customer service & very responsive. Their prices were extremely fair. We would highly recommend.
Melanie Pethtel
Melanie Pethtel
1702673959
These guys did a great job moving all my stuff! They were very considerate and careful. I recommend them and would definitely use their services again!
Dawn Hensley
Dawn Hensley
1702415337
The guys were very nice, polite, fast, and took care of my items.
Tammy Bitzer
Tammy Bitzer
1701555758
These guys are awesome. They kept going when I was ready to take a long break. I could not have done this without them.
Jay Hageman
Jay Hageman
1701553983
The guys were AWESOME!!! The two man crew moved me out of my 2 storage units into an entire house in 1 hour and 58 mins! As professional as it gets and there was ZERO damage to the house or any of my furniture/other items. 100/100 RECOMMENDED
Great movers and very reliable. Moving is a tough time and stressful for everyone. They made it a lot easier and manageable to do.
Winding River
Winding River
1701222407
Delivery ran later than scheduled, but the professionalism shown by Tristan, Jamael, and Robert as they moved the furniture confirmed we had made the right choice when we selected A Friend With A Truck Moving Company.
Greg Kalescky
Greg Kalescky
1701192624
Just used them for a second time and have to say they arrived on time, were professional and polite and they were careful with all of our possessions. I highly recommend them. This was a whole.house move completed in 7 1/2 hours. Awesome!
Kelly Sinrud
Kelly Sinrud
1700947984
We have used Friend with a truck for two different moves and plan on using again. Efficient and priced well!
The Fit Lab
The Fit Lab
1700947069
We recently used this company to move a lot of awkward fitness and home equipment that needed unassembled and reassembled. These guys were super polite, careful & efficient with our stuff.Our only issue was communication was a little slow in returning our initial calls but overall this was a great experience & we’ll definitely be using them again & appreciate how smooth this went.
Sarah Snyder
Sarah Snyder
1700493672
I would like to preface this by saying the movers were very polite. However, I am incredibly disappointed with my move for many reasons, and would not recommend this company to anyone who values professionalism, honesty, or attention to detail.I would also like to mention that I have called the owner many times over the past 2 weeks, left multiple voicemails, and sent a text message when the voicemail box was full. I was even sent to voicemail after the phone had only rang a few times. I have not heard from anyone, despite explicitly mentioning in my voicemails that I would like to talk about some concerns I had with my move.After I had scheduled and paid the deposit for my move, the company reached out and attempted to cancel with no explanation. When I asked if I could schedule for a day later, they said “I can’t make any promises,” - still, with no further explanation. Eventually we settled on a date earlier than my expected move and had agreed to a 2 man crew for a minimum of 2 hours. On the day of my move, a 3 man crew showed up (additional $20 an hour not agreed upon) with no explanation or ability to refute.My biggest concern with this company is the lack of care the movers had with my belongings, as well as the damage they have done to my walls, floors, and door frames without disclosure. I was by myself overseeing the move, and all 3 movers were working separately in different locations, so I was unable to oversee the entire job. Throughout the morning, I had to move a few things myself due to their lack of care. My bedroom and couch cushions and pillows were thrown unprotected on the ground in my apartment complex hallway, being kicked and walked over by other residents needing to use the elevator. Boxes full of items not disclosed to the movers were being literally thrown into piles of other boxes to move. I watched them bump my Pelaton bike against a wall, drop it without control, readjust, bump it off of another wall, and then scrape the edge of the screen on another wall.After I returned to the unit they were moving my belongings from, I noticed extensive damage to my walls, a 3 foot scratch across my kitchen floor from them dragging a piece of furniture, and a chunk missing from my doorframe. The bookshelf that they must have bumped into the door frame also had the door’s paint and shards of wood on it. Unfortunately, a member of my leasing office was with me so I did not have a chance to fix the damage myself before it was noted in my checkout process, and I will be charged for it. NONE of the damage they did to any of my belongings, walls, or floors was disclosed to me prior to them leaving. And after reviewing the contract again, it mentions that claims for damage have to be made while the movers are still there in order to receive compensation.I was hesitant to write a review without reconciling with the company first, however, I have been deliberately ignored. Although I understand that accidents are inevitable and things just happen sometimes, I expected a professional, ethical moving company when I hired A Friend with a Truck. There is nothing excusable about the lack of communication and integrity this company has had regarding my move.
Kelli Williams
Kelli Williams
1700442238
Never showed! Moving from out of state, we needed reliable movers being that I’m 35 weeks pregnant. Waited 3 hours at a storage unit in the rain and they never showed. 4 hours after the end of our arrival window and we still don’t even have a call.The only phone number we have from the confirmation email goes to a voicemail with a full mailbox. Absolutely no excuse for this. Would never recommend.
Lindsay Hartman
Lindsay Hartman
1699915579
**Update November 2023: I have used this company a total of 3 times. The first time was my only good experience. This most recent time, just last month, the movers scratched up my dining table, bookshelf, and multiple items in boxes are broken. They pay no attention to “FRAGILE!!” written on the boxes. These items were carefully wrapped but no match for someone clunking a dolly full of small boxes up the stairs. They are understaffed and exhausted (one of them told me it was their 8th day working in a row) I’m really disappointed 2 years in a row. They also took their sweet time to stand and talk (I understand they need little breaks but it was excessive) which ended up costing me a $900+ move (BEFORE tip). I won’t use them again.Charlie, Tristan, and Jamel did a great job. They were super fast and efficient. Also the price ended up being less than what I was quoted so that was awesome! They made sure everything was where I wanted it before they left and were very professional. I recommend this company.
maureen wiebe
maureen wiebe
1698873197
These guys were incredible. Very polite, clean cut, eager to get to work team. We had to reschedule our move dates two times due to builder related issues, but they were able to accommodate and were very professional about it. Highly recommended!!
Terry Morris
Terry Morris
1698678359
John and Sean showed up for my move on October 21, they we're quick and professional. Had all my stuff moved in the alotted time and saved my back a lot of trouble. They were enjoyable to work with and I highly recommend anyone else looking for movers to hire them! Thanks John!
Mod Motors
Mod Motors
1698435809
Rib, Tristan, and Jamell were on time, quick, courtous, and handled my belongings with care. I will use this service again in future.
Lindsey K.
Lindsey K.
1698072217
Efficient, communicative, helpful movers. I had a great move with Sean and RJ. Thanks again!
Taylor Hines
Taylor Hines
1697307017
Rob, Rob, and Jemell moved us from a ground level apartment to a second floor apartment with an elevator and did a fantastic job. They really took the time to move us carefully and efficiently! We would absolutely use them again!
The guys were great! So nice and so helpful, and got the job done quick! Super easy to work with, I'll be using them for my future moves.
Very friendly customer service with great prices.
Mia Lukic
Mia Lukic
1696706956
JR Jamell and Tristan moved us in this morning and they were polite, strong, fast, and careful. Great guys with a great attitude!
Luke Wells
Luke Wells
1696625026
Rob and Jamell came and helped move grandma from her home into an assisted living facility. They where kind and attentive, and did a very good job carefully moving her belongings. The rate was fair and they did it quickly and efficiently. Good job!
Robin Perry
Robin Perry
1695919858
Great moving company!! They arrived early, wrapped items and even helped move all my closet. Super friendly and fast!
We had a great experience with the crew! They were friendly & made moving day easy. Thank you!
Lisa Thomas
Lisa Thomas
1695417908
We hired this company to load a moving container for us. John and JR were so incredibly efficient at loading our pod. They were friendly, worked tirelessly, included us in the decision making process along the way, calmed our worries of everything fitting, and was careful with our possessions and our home, This company proved to be top notch!
Nicole Hoss
Nicole Hoss
1694802285
Stephen Donnell
Stephen Donnell
1694790841
Joseph Kubiak
Joseph Kubiak
1694375988
John and Aaron did an amazing job was on time punctual make sure everything was in the right place and everything is done perfectly. I’ll recommend the friend with a trust me with anybody here in the area or out of state.!!
Amy Nelson
Amy Nelson
1694293408
Very nice and efficient guys! Would use again
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Google Rating
4.7
Based on 645 reviews
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